BDI's secure Job Submittal platform is one piece of a larger customer interface which allows every customer to provide detailed instructions for scheduled jobs. Supported by a tenured production team, Submittal securely links individual customer desktops to our workflow processing environment.
The over-arching goal of Job Submittal was to construct a firm "production handshake" while coordinating a range of marketing instructions and other job-related tasks. Directly integrated to specific production workflows, Submittal is one important and unique connection to our customers.
From press printing instructions to a wide range of marketing options or file aggregations, Job Submittal is structured to promote client participation and direction. Some supported functionalities include:
An optimum dose of technology mixed with a need to track customer communications (and more) resulted in a unique approach in customer service: ClientConnect: a personalized desktop application and workplace tool for our customers. (Online demonstrations available upon request.)
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